You pay for Microsoft 365. Are your staff using it?
Our Microsoft 365 training in Kenya is practical, role-based training for your staff on Teams, Outlook, Word, Excel, SharePoint, OneDrive and Copilot, built around the work your organisation actually does. Alongside it, we advise on licences, change management and day-to-day support, so the new habits last after the session ends.
Many Kenyan organisations move to Microsoft 365 and then carry on as before. Files still travel as email attachments. The finance team still rebuilds the same Excel report by hand each month. Meetings happen on Teams, but documents live on someone’s laptop. The licences are paid for, but the value isn’t there.
Copilot raises the stakes. A Copilot licence only pays off if people know what to ask it and trust the answers enough to use them. Training is how you close that gap, and it is the part of a roll-out most often skipped.
The pattern is the same whether you are a SACCO with branches across the country, a school whose teachers share lesson plans, an NGO with field staff reporting from several counties or a law firm with a busy registry. People keep working the old way because nobody showed them a better one that fits their day. We train your staff on your own scenarios, then advise on the licences, policies and support that keep the new habits going. Read more about Priori and how we work.
Microsoft 365 training and advisory: what we do
Microsoft 365 training for all users
Hands-on sessions on Teams, Word, Excel, SharePoint and OneDrive, built around how your staff actually work: sharing files instead of attaching them, running better meetings and finding documents fast.
Copilot adoption training
Role-based sessions for finance, HR, legal, operations and sales teams, using their own kinds of documents, spreadsheets and email. We cover good prompts, checking answers and what not to share. We also advise on when Copilot Chat is enough and when an agent built in Copilot Studio would serve a team better.
Email signature roll-out training
When you move to centrally managed signatures, we train the people who manage templates and campaign banners, and explain the change to staff, so the brand stays consistent across departments.
Change-management support
New tools fail when people aren’t brought along. We help you plan communications, find champions in each team and handle the questions that come up during a migration or Copilot roll-out.
Licensing advisory
We review who has which licence and recommend a mix that fits each group of staff, priced in KES, so you don’t pay for features nobody uses.
Outsourced IT support
For organisations without a full IT team, we look after day-to-day Microsoft 365 administration: new starters, leavers, licence changes and user questions.
How it works
- Understand. We talk to team leads about the tasks that take too long and the tools staff avoid.
- Plan. We agree who needs which sessions, in what order, and how success will be measured.
- Train. Practical sessions using realistic examples from your organisation, with time for questions.
- Follow up. We check what is being used, answer the questions that come up afterwards and fill the gaps.
Technology we train on
- Microsoft 365. Teams, Word, Excel, PowerPoint, Outlook, SharePoint and OneDrive.
- Microsoft Copilot. Copilot Chat, Microsoft 365 Copilot Business and Microsoft 365 Copilot. Compare Copilot options.
- Exclaimer and Rocketseed for centrally managed email signatures.
- Teamflect for Employee Engagement 360 inside Teams.
- Mimecast security awareness training to help staff spot phishing. Microsoft 365 security.
Staff adoption training or a certification course?
They solve different problems. A certification course prepares one person, usually in IT, for a Microsoft exam. Adoption training helps everyone in a team work better with the Microsoft 365 apps they already have, using their own documents and tasks, and that is where we focus. Microsoft’s own learning paths on Microsoft Learn are a sound starting point for anyone working towards a certification.
Questions
Training and advisory questions
What organisations ask before booking Microsoft 365 or Copilot training: cost, what we cover and how we advise on licences.
Still have a question?
Ask us on WhatsApp and our Nairobi team will answer it directly.
No obligation. Our team in Karen, Nairobi answers you directly.
How much does Microsoft 365 training cost in Kenya?
We quote each training engagement after a short conversation, because the price depends on the number of staff, the topics and the format.
Our prices exclude VAT at 16%, and we invoice in KES or USD. Ask for a training quote.
Is Microsoft 365 training free?
Microsoft’s own self-paced training is free: Microsoft says Microsoft Learn training “is free and available to anyone” (Microsoft Learn FAQ, checked 4 October 2026).
Hands-on training for your team, built around your own files and processes, is a paid service that we quote for your organisation. Many organisations use both: free modules for individuals, and guided sessions to change how teams work.
What Microsoft 365 training do you offer?
We train staff on Teams, Word, Excel, PowerPoint, Outlook, SharePoint and OneDrive, shaped around your organisation’s own tasks rather than a fixed syllabus.
Typical topics are sharing files instead of attaching them, running better Teams meetings and finding documents fast. We also train the people who manage Exclaimer or Rocketseed email signatures. Microsoft 365 for businesses.
How can I learn Microsoft 365?
Start with Microsoft’s free, self-paced modules on Microsoft Learn, then practise on your own everyday tasks: sharing a file from OneDrive instead of attaching it, running a Teams meeting, building a shared Excel workbook.
For a whole team, guided sessions built around your own work are faster, because staff learn the habits your organisation needs rather than every feature. Ask us about team training.
Do you offer Microsoft Copilot training for staff?
Yes, we run role-based Copilot adoption training for finance, HR, legal, operations and sales teams.
Sessions cover writing good prompts, checking answers and what not to share, for Copilot Chat, Microsoft 365 Copilot Business and Microsoft 365 Copilot. Compare Copilot options.
Do you help with change management when we move to Microsoft 365 or Copilot?
Yes, change-management support is one of our services.
We help you plan communications, find champions in each team and handle the questions that come up during a migration or Copilot roll-out. Microsoft 365 migration.
Can you train our staff to spot phishing emails?
Yes, we provide Mimecast security awareness training to help staff recognise phishing.
It sits alongside the Microsoft 365 security controls we set up, because it covers what technical controls cannot: the person deciding whether to click. Microsoft 365 security.
Can you help us choose the right Microsoft 365 licences?
Yes, licensing advice is part of what we do: we review who has which licence and recommend a mix that fits each group of staff, priced in KES.
The aim is that you don’t pay for features nobody uses. See Microsoft 365 prices in KES.
Get a quote in KES today
Tell us how many users you have and what you use now. We reply with a recommendation and a price.
No obligation. Our team in Karen, Nairobi answers you directly.