Price
How much does Microsoft 365 cost per month in Kenya?
Through Priori, Microsoft 365 costs from KES 865 (USD 6.65) per user per month for Business Basic to KES 7,410 (USD 57.00) for Microsoft 365 E5, on an annual commitment and excluding VAT.
| Plan | Price per user per month, excluding VAT |
|---|---|
| Microsoft 365 Business Basic | KES 865 (USD 6.65) |
| Microsoft 365 Business Standard | KES 1,729 (USD 13.30) |
| Microsoft 365 Business Premium | KES 2,717 (USD 20.90) |
| Microsoft 365 E3 | KES 4,817 (USD 37.05) |
| Microsoft 365 E5 | KES 7,410 (USD 57.00) |
What’s the cheapest way to buy Microsoft 365 for a business?
The cheapest way is to put each person on the lowest plan their job needs, on an annual commitment: Business Basic, at KES 865 (USD 6.65) per user per month excluding VAT, is the lowest-priced business plan with email and Teams.
Give desktop apps or extra security only to the staff who need them, because licences are assigned per user. Eligible non-profits can get Business Basic as a free grant for up to 300 users, and Microsoft donates Office 365 A1 to eligible schools. Microsoft 365 for non-profits.
What is the Office 365 price in Kenya?
Office 365 business plans are now sold as Microsoft 365, so through Priori they start at KES 865 (USD 6.65) per user per month for Business Basic, excluding VAT.
Microsoft still sells the Office 365 E1, E3 and E5 enterprise suites, which we quote on request. Our enterprise plans page explains how they differ from Microsoft 365 E3 and E5.
Is Microsoft 365 cheaper on a monthly or an annual plan?
An annual commitment is cheaper, because Microsoft charges more for month-to-month subscriptions on its business plans.
Enterprise, frontline, Teams add-on and non-profit plans are sold on annual commitment only, and every price on this site is an annual-commitment price per user per month, 5% below the standard price. Compare business plans.
Are there any Microsoft 365 promotions in Kenya?
Yes, Microsoft has one offer running until 31 December 2026: a lower first-year price on the Microsoft 365 Copilot Business add-on.
It is for existing customers with an eligible Microsoft 365 business plan, needs an annual commitment and applies to the first year only. We confirm availability for your tenant and plan before you commit. Microsoft 365 Copilot Business.
How much does Microsoft 365 cost in Kenya?
Through Priori, Microsoft 365 business plans start at KES 865 per user per month for Business Basic, excluding VAT.
Business Standard is KES 1,729 and Business Premium is KES 2,717, both on an annual commitment. VAT, currency and billing are explained on our Microsoft 365 pricing page.
How much is Microsoft Office 365 in Kenya?
Through Priori, a Microsoft 365 subscription starts at KES 865 per user per month for Business Basic, excluding VAT.
Business Standard is KES 1,729, Business Premium is KES 2,717 and Microsoft 365 E3 is KES 4,817, all on an annual commitment. VAT, currency and billing are explained on our Microsoft 365 pricing page.
Where can I buy Microsoft 365 and get a quote in Kenya?
You can buy Microsoft 365 business licences through a Microsoft partner such as Priori, and get a quote by sending us your staff numbers on WhatsApp.
We reply with a quote in KES, invoice in KES or USD with VAT at 16%, and set up the licences for you. We sell licences for organisations, not home plans such as Microsoft 365 Personal or Family. How to buy Microsoft 365 in Kenya.
How much is a Microsoft 365 business licence in Kenya?
Through Priori, Microsoft 365 business plans start at KES 865 per user per month for Business Basic, excluding VAT.
Apps for business is KES 1,235, Business Standard is KES 1,729 and Business Premium is KES 2,717, all on an annual commitment. VAT, currency and billing are explained on our Microsoft 365 pricing page.
How much do Microsoft 365 E3, E5 and E7 cost in Kenya?
Through Priori, every enterprise plan is 5% below the standard price, per user per month on an annual commitment, excluding VAT.
| Plan | Priori price per user per month |
|---|---|
| Microsoft 365 E3 | KES 4,817 (USD 37.05) |
| Microsoft 365 E5 | KES 7,410 (USD 57.00) |
| Microsoft 365 E7 | KES 12,227 (USD 94.05) |
| Microsoft 365 F3 | KES 1,235 (USD 9.50) |
| Microsoft 365 F1 | KES 371 (USD 2.85) |
How much does Copilot cost per month in Kenya?
Copilot Chat costs nothing extra with eligible Microsoft 365 work accounts, and paid Copilot is priced per user per month; every Priori price is 5% below the standard price, excluding VAT.
| Copilot option | Price per user per month |
|---|---|
| Microsoft 365 Copilot Business (add-on) | KES 2,223 |
| Business Standard with Copilot | KES 2,903 |
| Business Premium with Copilot | KES 3,952 |
| Microsoft 365 Copilot (enterprise add-on) | KES 3,705 |
How much does Microsoft 365 migration cost in Kenya?
We quote each migration after assessing your mailboxes, data volumes and current email system, and Microsoft 365 licences are billed separately.
The assessment shows how many mailboxes, shared mailboxes and files need to move, which sets the effort. Licences are 5% below the standard price, and every plan is on our Microsoft 365 pricing page.
Payment
Do Microsoft 365 prices in Kenya include VAT?
No, all our prices exclude VAT, which is charged at 16% on top.
Priori is registered in Kenya for VAT. Send us your staff numbers and we will reply with a quote in KES. Contact us.
Can we pay for Microsoft 365 in Kenya shillings or US dollars?
Yes, we invoice in KES or USD, whichever suits your finance team.
The KES prices on this site use a rate of 130.00 shillings to the US dollar. Our guide to buying Microsoft 365 in Kenya explains the quote and invoice steps.
Is Priori registered for VAT in Kenya?
Yes, Priori Technologies Limited is registered for VAT in Kenya and invoices in KES or USD.
Can I buy Microsoft 365 in Kenya and pay in shillings?
Yes, we invoice in Kenya shillings or US dollars, whichever suits your finance team.
Prices exclude VAT, which is added at 16%; Priori is registered in Kenya for VAT. Ask us for a quote.
Do we need an Azure subscription for Copilot Studio?
Only for pay-as-you-go billing, which Microsoft charges through an Azure subscription.
Credit packs are a tenant-wide monthly purchase instead. We help you choose the billing model from your expected volume and set a budget for credit use. Compare Copilot options.
Can we pay for Copilot Business in Kenya shillings?
Yes, we invoice in KES or USD.
Priori is registered for VAT in Kenya, and all our prices exclude VAT at 16%. See prices in KES.
Does the Microsoft 365 Copilot price include VAT?
No, our Microsoft 365 Copilot price excludes VAT, which is added to the invoice at 16%.
Priori is registered for VAT in Kenya and invoices in KES or USD, so your finance team gets a local tax invoice. See Microsoft 365 and Copilot prices in KES.
Can we pay for Microsoft 365 E3 in Kenya shillings?
Yes, we invoice E3 in KES or USD, and as a VAT-registered Kenyan company we add VAT at 16% to the prices shown.
Do Microsoft 365 E5 prices include VAT?
No, E5 prices exclude VAT, which we add at 16% on our KES or USD invoice.
Can we pay for F3 licences in US dollars?
Yes, we invoice in US dollars or Kenya shillings, and add VAT at 16% to the prices shown.
Setup
Can you move our email from Google Workspace, Zimbra or cPanel?
Yes, we move mailboxes, calendars, contacts and files to Microsoft 365 from Google Workspace, Zimbra, cPanel or another Microsoft 365 tenant.
We use BitTitan MigrationWiz, so data usually copies across in the background while staff keep working, and we switch your domain over at an agreed time. How migration works.
Can you move our existing email to Microsoft 365?
Yes, we migrate mailboxes, calendars, contacts and files from Google Workspace, Zimbra, cPanel or another Microsoft 365 tenant.
We switch your domain over at an agreed time, then help staff sign in on their laptops and phones. How migration works.
Can we use our own domain for email with Microsoft 365 for business?
Yes, Business Basic, Standard and Premium give every user email on your own domain, and we connect the domain and create the mailboxes for you.
Apps for business is the exception: it has no business email. If your staff already have mailboxes elsewhere, we move them across. How migration works.
What Microsoft 365 implementation services do you offer in Kenya?
We take you from licences to everyday use: plan advice, tenant setup, migration, security, backup and staff training, delivered by our team in Karen, Nairobi.
We move email and files with BitTitan MigrationWiz, back up Microsoft 365 with Veeam, manage email signatures with Exclaimer or Rocketseed, and offer change-management support and outsourced IT support. How migration works.
Can we move from Google Workspace or Zimbra to Microsoft 365 E3 or E5?
Yes, we migrate mailboxes and files from Google Workspace, Zimbra, cPanel or another Microsoft 365 tenant into your new enterprise plan.
We use BitTitan MigrationWiz for the move, then configure Entra ID, Intune, Defender and Purview so the controls you pay for are switched on. How migration works.
What do we need in place before we use Microsoft 365 Copilot?
You need an eligible Microsoft 365 plan for each Copilot user, work accounts in Microsoft Entra ID and, for email and calendar features, Exchange Online mailboxes.
You should also review who can open which files, switch on multifactor sign-in and plan a pilot and training before a wide roll-out. Copilot readiness checklist.
How long does it take to move our email to Microsoft 365?
It depends on the number of mailboxes, how much data they hold and the system you are leaving, so we give you a timeline after the assessment.
Existing mail and files are copied in the background first, so the only step staff notice is the cut-over, which we usually plan for a Friday evening or Saturday. See how a migration works.
Will our email go down while we migrate?
Usually there is little or no interruption, because staff keep using their current email until the agreed switch-over, which we schedule out of hours.
Mail keeps arriving at the old system until we change your MX record, and once that change spreads across the internet, new mail lands in Microsoft 365. Talk to us about the best switch-over time for your office.
What do you need from us before a Microsoft 365 migration?
We need a list of your users and shared mailboxes, admin access to your current email system and access to your domain’s DNS.
Many .co.ke domains are held with a local registrar or a former web developer, so we help you recover DNS access early and the switch is not held up on the day. Start by sending us your user count and current email system.
What is the best migration tool for Microsoft 365?
There is no single best tool: the right one depends on the system you are leaving and what has to move with the email.
Microsoft’s own tools suit simple moves, such as email-only IMAP migrations. For projects that move mail, calendars, files and Teams together in batches, we use BitTitan MigrationWiz, which copies data directly between clouds and repeats passes before cut-over. See how a migration works.
Will multifactor sign-in lock our staff out?
No, we switch it on in stages and help each person set up the Microsoft Authenticator app first.
Conditional access can ask for the second step less often on trusted, managed devices, so staff are not interrupted all day. Device and email policies are rolled out in the same staged way. See what Business Premium includes.
How do we start backing up Microsoft 365?
We agree what to protect and how long to keep it, connect Veeam to your tenant with a dedicated least-privilege account, and run the first full backup.
After that, backups run automatically and we check that jobs complete. You do not need to run servers or learn new software. See when a backup helps.
Support
Who supports us after Microsoft 365 is set up?
Our Nairobi team does, for changes, new starters and renewals.
Our office is at Watermark Business Park in Karen, and you can reach us on WhatsApp or by phone on +254 725 708 923. We also offer outsourced IT support, staff training and advisory. Contact us.
Do you train staff to use Microsoft 365?
Yes, we run short training sessions for staff on Outlook, Teams, OneDrive, SharePoint and Copilot.
We also offer change-management support, advisory and outsourced IT support, and our Nairobi team stays on hand for new starters, changes and renewals. Training and advisory.
Does Microsoft have a branch in Kenya?
Yes, Microsoft has a presence in Nairobi, including the Microsoft Africa Development Center, which Microsoft describes as its engineering hub on the continent.
Kenyan organisations buy Microsoft 365 and Copilot online from Microsoft or through a Microsoft partner. Priori is an independent Microsoft partner, not Microsoft, and invoices you in KES or USD from Karen, Nairobi. How buying through a partner works.
Do you help staff after we switch to Microsoft 365?
Yes, after go-live we help staff set up Outlook on their laptops and phones and fix any mailboxes that need attention.
Short training on Teams, OneDrive and SharePoint helps staff get more from the move. See training and advisory.
What should we do if a staff email account is hacked?
Contact us straight away on WhatsApp or by phone, and we help you contain it: reset the password, revoke sessions, check mail rules and sign-in logs, and find what was accessed.
If data was deleted or encrypted, an independent backup makes recovery much easier. See Microsoft 365 backup.
How do we get deleted email or files back?
Message us on WhatsApp or email with what was lost and where, and we restore it from the backup.
We can restore anything from a single email to a whole mailbox, OneDrive or SharePoint site, to its original place or a new location, and we run test restores with you so you know recovery works. Contact our Nairobi team.
Do you support us after Microsoft 365 is set up?
Yes, our Nairobi team stays on hand for new starters, changes and renewals, and we also offer outsourced IT support.
You reach a local team on WhatsApp or by phone, not a ticket queue in another time zone. See training and advisory.
Can we message you on WhatsApp?
Yes, WhatsApp us on +254 725 708 923 with your question, or use the WhatsApp button on this page.
The same number takes phone calls, and you can share screenshots of error messages or invoices in the chat.
Can we visit your office in Karen?
Yes, we are at Watermark Business Park, Ndege Road, Karen, Nairobi; please message us before you come so the right person is in to meet you.
Can our marketing or HR team change banners themselves?
Yes, we show marketing or HR how to change banners and run click reports, and we help with bigger changes later.
Banners can be scheduled to start and stop on dates you choose, for an open day, a product launch or an event. See training and advisory.
Do you train our HR team and managers?
Yes, we run short sessions for HR, managers and staff on using it in Teams, and stay on hand through your first review cycle.
After that we help with template changes and new review cycles. See training and advisory.
What do we need to do during Microsoft 365 onboarding?
You give us access to your domain and current email, name one contact person and make time for staff training; we do the technical work.
That includes tenant setup, security, migration and helping staff set up their devices. Training is shaped around your own tasks. See training and advisory.
Security
Can you back up our Microsoft 365 data?
Yes, we back up Exchange, OneDrive, SharePoint and Teams with Veeam, independently of Microsoft 365 itself.
If data is deleted by mistake or encrypted by ransomware, it can be restored from the backup. Microsoft 365 backup.
Is our data safe in Microsoft 365?
Yes, when it is set up properly: every business plan filters spam and malware, and Business Premium adds device management, phishing protection and data loss prevention.
We switch on multifactor sign-in and the protections your plan includes, with the Data Protection Act 2019 in mind. Compliance also needs your own policies and processes. Microsoft 365 security.
Which Microsoft 365 business plan is the most secure?
Business Premium, because it adds Intune device management, Defender for Business, conditional access and data loss prevention.
Business Basic and Standard include spam and malware filtering and time-of-click link checks. If you hold client, patient, member or payroll data, Business Premium is usually the right choice. Business Premium.
Do Microsoft 365 enterprise plans help with the Data Protection Act 2019?
Yes, they give you technical controls such as access control, encryption, data loss prevention, audit and eDiscovery, but compliance also needs your own policies and processes.
E5 and E7 add Insider Risk Management, Communication Compliance, Audit Premium and eDiscovery Premium for organisations that handle regulated data. Microsoft 365 security.
Will we lose any email when we move to Microsoft 365?
No, a final pass after the switch collects anything delivered to the old system during the change, and we check item counts per mailbox before we close the project.
A migration is also the right moment to switch on multifactor sign-in and phishing protection before mail starts flowing. See Microsoft 365 security.
Does Microsoft 365 have built-in security?
Yes, every Microsoft 365 business plan filters spam and malware automatically and supports multifactor sign-in, but conditional access, device policies, data loss prevention and audit settings must be configured before they protect you.
We start by reviewing your Microsoft Secure Score, sign-in logs, admin accounts and email authentication records, then give you a short list of fixes ranked by risk. Ask us for a review.
Does Microsoft 365 make us compliant with the Data Protection Act 2019?
No tool makes you compliant on its own, but Microsoft 365 provides many of the technical controls the Act expects.
You also need written policies, processes for requests and breaches, a data protection officer where the Act requires one and ODPC registration where it applies. This is not legal advice, so confirm your obligations with your lawyer or data protection adviser.
Isn’t the recycle bin or deleted items folder enough?
No, because deleted items are only kept for a limited time, can be purged by a user or an attacker, and sit in the same tenant as the original.
Can you recover SharePoint files after a ransomware attack?
Yes, we can restore a SharePoint library or OneDrive to a point before the attack, as long as it was in the backup.
Large restores depend on the volume of data, so we agree priorities with you first. Backup works best alongside Microsoft 365 security that stops ransomware reaching devices.
Does Microsoft 365 backup help with the Data Protection Act 2019?
Yes, it helps you restore access to personal data after an incident, but it is only one part of compliance.
You also need policies, a clear retention schedule and a record of where your data is stored, and we tell you where your backup copies live so you can record it. See how Microsoft 365 security supports the Act.
Is Business Standard more secure than Business Basic?
No, both plans have the same security: automatic spam and malware filtering and Defender for Office 365 time-of-click link checks.
Device management, endpoint protection, conditional access and data loss prevention come with Business Premium. Microsoft 365 security.
Is Microsoft 365 E3 more secure than Business Premium?
Their security is broadly similar: both include Intune Plan 1, Defender for Office 365 Plan 1 and Purview Information Protection Plan 1.
For devices, E3 uses Defender for Endpoint Plan 1 and Business Premium uses Defender for Business. For a clear step up in security, look at E5. Microsoft 365 E5.
Contract
Can we add Microsoft 365 users in the middle of the year?
Yes, you can add licences for new staff at any point in your annual term.
You choose the plan per person, for example Business Basic for a new driver and Business Premium for a new accountant. Tell us who is joining and we add the licences. Contact us.
Can you buy Office 365 or Microsoft 365 permanently?
No, Microsoft 365 and Office 365 are subscriptions, so you pay per user per month for as long as you use them rather than buying them once.
Every plan we sell is a subscription on an annual commitment. Microsoft also sells its business plans month to month at a higher price. The subscription is what gives your staff business email, Teams and cloud storage. Home plans or business plans.
Can we upgrade from Business Basic to Standard or Premium later?
Yes, you can move individual users to a higher plan as their needs change, without changing anyone else’s plan.
For example, when a team starts handling sensitive data, move just that team to Business Premium, and we make the change for you. See plan prices.
Can we mix E3, E5 and F3 licences in one organisation?
Yes, most organisations give E3 or E5 to office staff and F1 or F3 to frontline workers in the same tenant.
Paying E5 for a warehouse picker wastes money, so we map your staff into groups and price the mix in KES. Before each renewal we review usage so you only pay for licences people use. Frontline plans.
Is Microsoft 365 for business a yearly subscription?
Yes, our Microsoft 365 prices are for a one-year commitment, priced per user per month.
You can add licences for new staff during the year. Microsoft sells enterprise plans on annual commitment only. What changes the price.
Can we move from Apps for business to Business Standard later?
Yes, when you are ready to move email, we upgrade users to Business Standard or Premium and migrate your mailboxes.
Some organisations use Apps for business until the contract with their current email provider runs out. Business Standard.
Is Copilot Business a yearly contract?
Yes, we supply Copilot Business on an annual commitment.
Microsoft’s first-year promotion also requires an annual commitment and renews automatically, so plan your renewal date. Ask us about your renewal.
Is Microsoft 365 Copilot a monthly or annual subscription?
Microsoft 365 Copilot is sold on an annual commitment.
Microsoft also lists a “paid monthly” option within that annual commitment, at a slightly higher price than paying for the year. Compare Copilot prices.
Is there a monthly Microsoft 365 E3 plan?
No, Microsoft publishes E3 pricing on an annual commitment only.
We advise on timing your purchase and renewal around your financial year, and review usage before each renewal so you only pay for licences people use. Microsoft 365 enterprise plans.
Do all our staff need E5, or can we mix it with E3?
No, most organisations license E5 only for staff who handle sensitive data or need calling and analytics, and E3 or F3 for everyone else in the same tenant.
We decide the mix with you and price it in KES. Compare enterprise plans.
Can we mix E7 with E5 or E3 licences?
Yes, you can license E7 for the people who will use Copilot and agents heavily and keep E5 or E3 for others in the same tenant.
We model the mix in KES before you commit. Microsoft 365 E5.
Can we mix F3 with E3 for head office staff?
Yes, F3 sits alongside E3 and E5 in the same tenant, so everyone shares the same Teams, directory and security policies.
We separate office, frontline and occasional users so each gets the cheapest licence that does the job. Microsoft 365 E3.
Plans
Can we mix different Microsoft 365 plans?
Yes, licences are assigned per user, so different staff can be on different plans.
For example, give Business Premium to finance staff who handle sensitive data and Business Basic to field teams. Business plans are limited to 300 users; enterprise plans have no user limit. Business vs Enterprise plans.
What is a Microsoft partner company?
A Microsoft partner is an independent company, not Microsoft itself, that sells, sets up or supports Microsoft products for its customers.
Microsoft runs the cloud service; the partner supplies the licences, invoices you locally and helps your staff use them well. Priori is a Microsoft partner based in Karen, Nairobi. About Priori Technologies.
Why do you need a Microsoft Solutions Partner?
You don’t need one to buy Microsoft 365, but a Solutions Partner has shown Microsoft that it delivers results for customers in a solution area, such as Modern Work or Security.
Microsoft awards the designation on a score that counts customers, certified staff and products in use. A local partner also gives you a Kenyan VAT invoice, one team for setup, migration and training, and someone to call afterwards. How to choose a Microsoft partner in Kenya.
Do you work with schools and NGOs in Kenya?
Yes, we help schools, colleges, universities and non-profits get Microsoft’s education and non-profit plans.
Microsoft donates Office 365 A1 to eligible institutions, and eligible non-profits get a Business Basic grant, free for up to 300 users. See Microsoft 365 for education or Microsoft 365 for non-profits.
What is Microsoft 365?
Microsoft 365 is Microsoft’s per-user subscription for work: Office apps, business email, Teams and cloud storage, with security and device management on higher plans.
Each plan bundles a different mix, so you pay only for what each person needs, and Microsoft keeps the apps up to date. Compare business plans.
What Microsoft 365 plans are available in Kenya?
Through Priori you can choose from four Microsoft 365 plan families: business plans for up to 300 users, enterprise and frontline plans, education plans and non-profit plans.
- Business: Apps for business, Business Basic, Business Standard and Business Premium.
- Enterprise and frontline: Microsoft 365 E3, E5, E7, F1 and F3.
- Education and non-profit: Office 365 A1, Microsoft 365 Education A3 and A5, the Business Basic grant and discounted plans for eligible NGOs. See all prices.
Is Office 365 the same as Microsoft 365?
Mostly, yes: Office 365 is the older name for most of the plans now sold as Microsoft 365.
A few plans still carry the old name, such as Office 365 E1, E3 and E5, and Office 365 A1, which Microsoft donates to eligible schools. See current plans and prices.
Which Microsoft 365 plan suits a small business?
Business Basic suits staff who work in email and the browser, Business Standard adds desktop Office apps, and Business Premium adds device management and stronger security.
All three are for organisations of up to 300 users. Above that, Microsoft 365 E3, E5 and E7 have no user limit. Compare business plans.
Does Microsoft 365 include Copilot?
Copilot Chat is included at no extra cost with eligible plans, while Microsoft 365 Copilot inside Word, Excel, Outlook and Teams costs extra.
You can add it for the users who need it or buy a with-Copilot bundle, and we confirm availability for your tenant and plan before you commit. Compare Copilot options.
What does Microsoft 365 Business include?
Every Microsoft 365 business plan includes Office apps, 1 TB of cloud storage per user and Copilot Chat, and all except Apps for business add email on your own domain and Microsoft Teams.
- Business Basic: web and mobile Office apps, a 100 GB mailbox and Teams.
- Business Standard: adds desktop Office apps, Teams webinars, Bookings, Planner and Forms.
- Business Premium: adds Intune, Defender for Business, conditional access, data loss prevention and a Windows 11 Pro upgrade.
- Apps for business: desktop Office apps and storage only, with no email or Teams.
What is the difference between Business Basic, Standard and Premium?
Each plan adds to the one before: Business Basic gives email, Teams, 1 TB of storage and web and mobile apps, Business Standard adds desktop Office apps, and Business Premium adds security.
Premium’s extra security is Intune device management, Defender for Business, conditional access and data loss prevention. Business Premium.
How many users can a Microsoft 365 business account support?
A Microsoft 365 business account supports up to 300 users on Business Basic, Standard, Premium and Apps for business.
Above 300 users, Microsoft 365 E3, E5 and E7 have no user limit. Compare enterprise plans.
Get a quote in KES today
Tell us how many users you have and what you use now. We reply with a recommendation and a price.
No obligation. Our team in Karen, Nairobi answers you directly.